📞Contacting Support

🤝 When You Need Additional Assistance

If you've exhausted the troubleshooting steps and still need assistance, our support team is here to help:

Step 1: Contacting Support

• In the PIPS app, type "/support" to initiate a conversation with our support team.

Step 2: Describe the Issue

• Clearly explain the problem you're facing. Provide any relevant details such as error messages or steps you've taken.

Step 3: Support Response

• Our support team will respond as soon as possible with further assistance, suggestions, or steps to resolve the issue.

Step 4: Be Patient

• We're committed to helping you, but some issues might require a bit more time to investigate thoroughly. Your patience is appreciated.